Photo Prints: Our team will perform a basic file check on image size, margins and print suitability. Minor adjustments may be made where necessary before proceeding to production.

✅ Quick Upload Checklist

  • Recommended format: JPG / PNG / PDF
  • Resolution: 300dpi recommended for best print quality
  • Image size: Must match the selected print size
  • Colour mode: RGB or CMYK accepted
  • Avoid: Screenshots or low-resolution images
  • Important: Ensure image ratio matches print size to avoid cropping

📸 Upload Multiple Photos (Important)

  • You may upload multiple images with different quantities under the same order.
  • If uploading via ZIP file: please rename each file with quantity.
  • Example: photo1-5pcs.jpg, photo2-10pcs.jpg
  • Please ensure the total quantity matches your order quantity.
  • This applies only when all photos are printed in the same size.

📦 Multiple Files? Please Upload as ZIP

If your artwork consists of multiple files or folders (such as PDF, AI, images, fonts, linked files, or supporting documents), please place all related files into a single ZIP file before uploading.

  • ✅ Combine all artwork files into ONE ZIP file.
  • ✅ Include any linked images, fonts, or supporting files if required.
  • ❌ Do not upload multiple individual files separately.

This helps us ensure that no files are missing and allows us to process your order more quickly and accurately.

⚠️ Large File Upload Notice
If your file size exceeds 50MB, please select Upload Later and send your files via WeTransfer to:

[email protected]
Kindly include your Order Number.

🖼️ Image Quality Tips

  • Use original photos from camera or high-quality smartphone.
  • Avoid downloading images from social media (Facebook, Instagram, WhatsApp) as they are compressed.
  • Bright and sharp images will produce better print results.
  • Do not enlarge small images excessively as it may cause blurriness.

⬆️ Artwork Upload

  • Artwork should be uploaded before 5:00 PM. Late uploads may delay production.
  • If you choose Upload Later, please send files via WeTransfer or email to [email protected] with your Order Number.
Need help preparing your photo files?
WhatsApp us and our team will assist you before printing.
Ready to create your product design?
To start, select the product size, preview the design guidelines, download the guidelines for reference, and proceed with the customization options.
Help template cannot be generated as one or both bleed sizes (height and width) are set to 0.
Bleed Line
Safe Line
The uploaded file may not meet one or more required specifications. Please review, correct if necessary, and reupload.
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