Paper Bags: Our team will perform a basic check on your artwork files for size, margins, and colour settings. If there are minor issues, small adjustments may be made before the files are sent for production.

📐 Size & Bag Layout

  • Please ensure the correct paper bag size is selected when placing your order.
  • Artwork must be prepared at actual size (1:1 scale).
  • Take note of bag structure including sides, base, and fold areas.

🎨 1) Artwork Preparation

  • Recommended format: PDF (preferred) / AI.
  • Colour mode: CMYK.
  • Image resolution: 300dpi at actual size.
  • Fonts: Convert all fonts to outlines or embed them.
  • Avoid placing important content too close to fold lines or edges.

⚠️ Safe Area & Folding Allowance:
Please keep all important text, logos, and key elements at least 10–15mm away from edges, fold lines, and the bottom area to avoid issues during folding and finishing.

⬆️ 2) Artwork Upload

  • Please upload one (1) final artwork file per order item.
  • Ensure the uploaded file matches the selected size and specifications.

📦 Multiple Files? Please Upload as ZIP

If your artwork consists of multiple files or folders (such as PDF, AI, images, fonts, linked files, or supporting documents), please place all related files into a single ZIP file before uploading.

  • ✅ Combine all artwork files into ONE ZIP file.
  • ✅ Include any linked images, fonts, or supporting files if required.
  • ❌ Do not upload multiple individual files separately.

This helps us ensure that no files are missing and allows us to process your order more quickly and accurately.

⏳ 3) Artwork Upload Cut-Off Time

  • Artwork must be uploaded before 5:00 PM.
  • Late uploads may affect production schedules.
  • If you choose Upload Later, please send your files via WeTransfer or email to [email protected] and include your Order Number.

➕ Add Item (Same Specification, Same Quantity)

  • You may add multiple artworks with the same specifications and quantity.
  • This option is not for splitting quantities across different designs.
  • All selected options will apply to every uploaded artwork under this item.

Download Product Guideline

The uploaded file may not meet one or more required specifications. Please review, correct if necessary, and reupload.
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