Photo with Frame: Our team will perform a basic file check on image size, margins, and print suitability. Minor adjustments may be made where necessary before proceeding to production.
✅ Quick Upload Checklist
- Recommended format: JPG / PNG / PDF
- Image resolution: Minimum 300dpi recommended for best print quality
- Image size: Must match the selected frame size
- Colour mode: RGB or CMYK accepted
- Important: Avoid screenshots or low-resolution images
- Safe area: Keep important faces or text away from the edge to avoid frame overlap
📦 Multiple Files? Please Upload as ZIP
If your artwork consists of multiple files or folders (such as PDF, AI, images, fonts, linked files, or supporting documents), please place all related files into a single ZIP file before uploading.
- ✅ Combine all artwork files into ONE ZIP file.
- ✅ Include any linked images, fonts, or supporting files if required.
- ❌ Do not upload multiple individual files separately.
This helps us ensure that no files are missing and allows us to process your order more quickly and accurately.
📐 Photo Size
- Please ensure the image proportion matches the frame size selected during ordering.
- Images that are too small may appear pixelated when printed.
- If the image ratio does not match the frame size, slight cropping may occur.
🖼️ Image Quality Tips
- Use original photos from camera or high-quality phone photos.
- Avoid images downloaded from social media as they are usually compressed.
- Bright and well-lit images will produce better printing results.
- Do not stretch small images to larger sizes as it may reduce print quality.
⬆️ Artwork Upload
- Artwork should be uploaded before 5:00 PM. Late uploads may delay production.
- If you select Upload Later, please send files via WeTransfer or email to
[email protected]
and include your Order Number.
➕ Add Item (Same Specification & Quantity)
- You can add multiple artworks with the same specification and quantity.
- This is not split quantity for different designs.
- All selected options will apply to all uploaded files under the same job.
Need help preparing your photo for printing?
WhatsApp us and our team will assist you before printing.
